The service department, and my advisor, Aaron Driver, did a fantastic job installing a new HVAC controller and other checks. It was a difficult task with a very hard to find part, but they did a great job getting it fixed. Great job.
My car was towed in and a service advisor called me and gave me the info I needed in a timely manner. The cashier was very friendly and my car is fixed. Totally satisfies. BTW Roadside assistance was very speedy. Impressed
High pressure and made to feel like an interrogation like setting rather than a car purchase. Definitely would not recommend. Actually, quite the opposite. Please do have GM publish my response. I'll be checking. It's only right that negative reviews are also posted.
I RECEIVED EXCELLENT SERVICE FROM MR SINGH ON THE REPAIR NEEDED. MR SINGH ALSO FOUND ME WARDELL MITCHELL, YOUR SALES CONSULTANT WHO WAS ABLE TO TELL ME THAT THE FEDERAL CREDIT FOR THE 100$& EV BOLT PURCHASE WOULD TERMINATE AT THE END OF MARCH 2019, WHICH WILL HELP ME FILE THE 1040 CORRECTION THAT I MUST FINISH. I APPRECIATE THIS INFORMATION A LOT SINCE MY PRIOR CONTACT WITH CHEVY CUSTOMER SERVICE WAS "WE DO NOT HAVE THAT INFORMATION" JUST CONTACT YOUR TAX ACCOUNTANT" WAS NOT REALLY CREDIBLE OR HELPFUL.
I had a great experience while buying my first car. Shane helped me so much and had the best customer service when it came to understanding how much I wanted to pay per month and the type of car I could afford. I am so grateful for him and his customer service that I will gladly refer my family and friend for their future purchases. Thank you Shane!
Took my truck in for a rough idle issue and was told that " that's the way the vehicle was designed to operate." Idle was not rough when new. Vehicle is still under warranty. Lots of comments on line about this issue.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (301) 637-6496 to discuss your concerns, as your satisfaction is of utmost importance to us.