Arrived radio off, my seat adjusted for ME and related car items in the glove compartment. Pick up my car the seat was adjusted for someone else, wheel lock was spread all over the seat and other parts of the car. I received a call stating I needed important service done when I returned they said they didn't have time even though I was escorted by Chevrolet down the street. Too unprofessional and sloppy. It was a blessing I didn't get the service that day. Even though I live very close, I will never return to your dealership.
Andrew Becker was great! Truly went above and beyond helping with warranty questions and making use of my third party warranty. Extremely helpful and friendly. Kept me in the loop every step of the way with periodic updates. Very professional and look forward to working together again soon.
Don���t know anything about cars Don���t listen to customers requirements Promise everything before the sale and nothing after Stereotype of car dealers: mix of non professionalism, no commitment with a dash of thief
I was extremely satisfied & pleased with my customer experience. With Rahleak's help from the online side to Tomas' great interaction with the in person interaction, this was an excellent experience. Definitely worth a visit!! Happy SUV buyer here...
Petros was an excellent salesman. He helped me out and made sure I was comfortable with my purchase. He was knowledgeable on the car and the process as well as helped us get to the financial numbers quickly. He delivered the car to me as well when he didn���t have to. Very reliable and easy to contact and talk to. Patient with me and my wife as we discussed and really made our car leasing experience better than ever before. He is a great person on your team and I will definitely be returning to work with Petros again in the future. Top employee and excellent customer service on his front.
Robb was fantastic! He listened to what I wanted, he looked for what I wanted, and he made sure I was able to purchase my amazing vehicle in my budget. He was patient, he answered my questions, no matter how many I asked. I really appreciated working with him. It was a great experience.
Ourisman's Service was great. They performed requested work, warranty work, and performed a recall all in one visit that same day. My Volt was clean and charged up when I picked it up, which was much appreciated.
I took my car in for a routine oil change and tire rotation, but told them about a persistent moisture issue in the back floors that was causing excessive condensation. They were able to find the cause of the issue, a leak from a seam in the front dashboard! They got the proper professional to deal the leak and my car was no longer having moisture problems. Throughout the repair process they provided me with a loaner, the same car but a better package, it was great to have a better version of my own car to drive around so I didn't have to get used to a totally new vehicle.