Took my car to get checked out and they said everything was fine and nothing needed immediate attention. Four days later my car overheated on 270 because there was a coolant leak. Clearly my car was not actually looked over and now I have an expensive car bill.
Brought car in for 2 problems. A/C fan was noisy—got fixed with no problem. But the radio didn’t work for Sirius and when I got to the lot, lol and behold Sirius came through loud and clear so there was nothing to “fix.” Once I left the dealership-you can guess this- out goes the Sirius radio again. No idea what to do now!
You need to keep current on what inspection in DC, MD, or VA consists of. It would be great if you could have the equipment to simulate an inspection, so that your customers can be assured that their cars will pass inspection.
There was initially a miscommunication regarding when my vehicle would be ready. Then the representative cleared up after some back & forth. Also, when I received my car back, my Driver Assist System now issues an alert for service, which has never happened before. Alerts for lane departure are not functioning properly and cannot be adjusted.
I was very happy with the service I received. Unfortunately, when I got my truck back my antenna was broken. The awesome thing was I called the dealership and spoke with the manager who verified that it was broken at the shop during the wash, and was able to get it fixed the very next day.
Sales service great but first service engine oil change was worse I wait 3 hours an I’m not complaining about time but mechanic service is not professional...they stripped oil drain plug first service..I’m so mad
It was one of the worst experience I have ever had ever dealing with a dealer. all my truck needed was a simple sensor that was not in stock that it took two days to get in and after that sensor Come in i still had to leave the truck there for over three hours in conclusion I lost two days of work I drove around in a brand new lease for two days without air-conditioning when the temperature outside was about 90 to 95°F so I’m extremely unhappy and unsatisfied. Let me ask you this would it be ok to send haft the monthly payment?...NO!.... so if send you the 1000% of the payment every month I Expect 100% of the car every month.